OUC – The Reliable One has been recognized as a “Most Trusted Brand” among U.S. energy providers, according to a national customer survey conducted by the human behavior and analytics firm Escalent. With a score of 749, OUC placed first in the nation among electric utilities... Continue Reading
Kissimmee Utility Authority announced today that customers can now opt-in to a new text-based scam alert system by texting SCAMALERT to 877-582-7700. The phone number from which the customer sends the text message must be registered to their KUA account. The new feature sends users text message... Continue Reading
Florida Public Service Commission members Gary Clark and Gabriella Passidomo were among six candidates forwarded Monday to Gov. Ron DeSantis as he prepares to make two appointments to the utility-regulatory panel. Two seats will open in January, when the current terms of Clark and Passidomo... Continue Reading
FMEA’s Electric Bill Comparison for July 2022 shows the average bills of public power utilities across Florida are $0.21 less than the average bills for investor-owned utilities per 1,000 kWh. Overall, out of fifteen ranked categories, the City of Tallahassee reported the lowest bills in... Continue Reading
The Florida Supreme Court on Thursday refused to reconsider a ruling that backed Duke Energy Florida in a dispute about whether it should have been able to collect about $16 million from customers after problems at the utility’s Bartow power plant in St. Petersburg. The court on July 7... Continue Reading
Utility Donates 400 Tons of Material to Help Create Artificial Reef off Florida’s Coast Nearly 400 tons, about 800,000 pounds, of concrete will soon find a new purpose in helping revitalize marine ecosystems off the coast of eastern Florida. OUC—The Reliable One is donating the... Continue Reading
Tallahassee, Fla. – This Sunday, August 21, marks the 80th anniversary of the establishment of the Florida Municipal Electric Association (FMEA). FMEA is a member-driven association of Florida’s 33 public power utilities. As part of the association’s yearlong celebration, FMEA... Continue Reading
Efforts to Provide Customers Financial Relief Amid Higher Costs and Consumption FORT PIERCE, FL, August 4, 2022 – Fort Pierce Utilities Authority (FPUA) is suspending all service disconnections for non-payment, effective August 1st, and will waive any late fees assessed after August 1st,... Continue Reading
FMEA’s Electric Bill Comparison for June 2022 shows the average bills of public power utilities across Florida are $4.66 less than the average bills for investor-owned utilities per 1,000 kWh. Overall, out of fifteen ranked categories, Lakeland Electric reported the lowest bills in eight... Continue Reading
OCALA, Fla. (August 3, 2022) – There has been an increase in utility payments and door-to-door scams across the country and in our own community. Ocala Electric Utility (OEU) reminds customers to maintain their awareness of potential scams and know what to do. As these occurrences are on... Continue Reading
LAKELAND, Fla. (August 1, 2022) - The Lakeland City Commission voted on August 1, 2022, to increase the electric fuel charge for Lakeland Electric customers effective September 1, 2022. The vote followed a staff presentation at the Utility Committee that morning; the committee members unanimously... Continue Reading
KISSIMMEE — Kissimmee Utility Authority launched its new customer portal, my.kua.com, allowing customers to manage their KUA services through a comprehensive set of tools in a user-friendly dashboard. The new portal gives customers the ability to view and pay bills, which was previously... Continue Reading
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