TextPower, Inc.

27134-A Paseo Espada Suite 324 San Juan Capistrano, CA 92675

818.222.8600

Associate

Member Since: 2022

Photo of TextPower, Inc.

Organization Overview

TextPower, Inc. is the leading provider of real-time communication solutions to over 200 utilities using text messaging (SMS), allowing clients to alert, respond, and connect with their customers. TextPower’s two-way texting is ideal for outages, load shedding, disconnect notices, and other important notifications since 95% of text messages are read within 3 minutes.

Benefits include reducing incoming calls during outages by over 70%, shedding load during peak periods, and reducing broken payment arrangements and truck rolls. TextPower’s platform is integrated with popular OMS, CIS, and SCADA solutions such as dataVoice, Cayenta, Milsoft, Survalent, and more, allowing utilities to send and receive text message alerts to and from key stakeholders, including customers, field staff, and offsite operators.
Photo of TextPower, Inc.

Contacts

Mark Nielsen

Executive Chairman

Dee Glander

Implementation Manager

Therese Hong

Marketing Director

Areas of Expertise

Customer Service, Engineering, GIS/IT/SmartGrid, Other, Utility Operations

Buyer's Guide Categories

Billing & Collections Services, Communications, Information Technology Services, Outage Management, Software Products