Customer Connections Roundtable


Tuesday, March 22, 2022
10:00 AM - 3:00 PM (EDT)

Customer service professionals work daily to improve relationships between their utility, its customers, and the community it serves. This roundtable provides a forum for participants to discuss, share, exchange, and problem-solve work procedures and policies, best practices, industry trends, materials, and other topics of interest.

The roundtable discussion will allow each member to share issues that impact their utility and community. Please come prepared to discuss new developments, programs, and concerns.

Agenda forthcoming. Please email suggested topics to ebendele@flpublicpower.com

Who Should Attend?

  • Utility employees in the fields of customer service, energy services, key accounts, and public communications. Professional and management level specialists, coordinators, supervisors, managers, and directors.

Registration Information:

  • You must be logged in to register
  • No cost as a benefit to our members (please register for planning purposes)
  • Lunch provided
FMEA Continuing Education Program

There are 1.5 PDH (Professional Development Hours) available for attending this FMEA event.

For More Information:

Elizabeth Bendele

Elizabeth Bendele

Manager of Member Services & Programs, FMEA

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(850)224-3314x1002