2022 FMEA Energy Connections Conference & Trade Show

Wednesday, November 2, 2022
to Thursday, November 3, 2022

DoubleTree by Hilton at the Entrance to Universal

5780 Major Boulevard Orlando, FL 32819 United States

Agenda Attendees Exhibitors Sponsors Prospectus

The FMEA Energy Connections Conference & Trade Show is designed for a broad cross-section of employees, from public power technical personnel to safety managers. The event has much to offer to each segment of a utility's personnel – from directors and public power professionals involved in electric utility management and operations – to customer service and communication specialists.

Who attends this event?
Call Center Managers & Representatives Collection Specialists Communications Managers & Specialists
Counter Clerks Customer Service Managers & Representatives Energy Auditors
Engineers Field Service Personnel IT Managers & Specialists
Key Account Managers & Representatives Lineworkers & Lineworker Foremen Mutual Aid Coordinators
Public Relations/Community Outreach Representatives Revenue Protection Analyst Safety & Training Coordinators
Safety Managers & Officers T&D Managers Training Managers & Specialists
Utility Directors & Managers Utility Safety Specialists & Directors Utility Supervisors

FMEA Continuing Education Program

There are 8.0 CEU’s (Continuing Education Credits/Professional Development Hours) available for attending this FMEA event.

Attendee Registration Before October 7 Ocotber 8 - October 26 On-site
FMEA Municipal Member $300 $325 $350
FMEA Associate Member $425 $450 $475
Non-Member $575 $600 $625

Attendee registration includes the following meals:
Light breakfast, Building Strong Communities Luncheon, Networking Dinner
Thursday: Light breakfast only

Cancellation Policy
Cancellations and refund requests are subject to a 15% non-refundable administration fee and must be received by FMEA in writing by five (5) business days before scheduled start of event or meeting.

Because of hotel guarantee requirements, no registration refunds will be made after this date. No-shows will not be refunded. All registration and payment information is for FMEA use only and kept strictly confidential.

Cancellations must be made in writing, faxed or e-mailed to: Beth Morris, FMEA, PO Box 10114, Tallahassee, FL 32302-2214 • Fax 850-222-0358 • E-mail: bmorris@flpublicpower.com

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There are opportunities for sponsorship of this key gathering of Florida’s municipal electric utilities at Elite, Diamond, Platinum, Gold, Silver and Bronze levels. Each sponsorship package delivers great benefits, such as promotion of your company brand, both in advance of the conference and at the event itself, and much more!

*Sponsorship payment is due upon registration. After 14 days if the Sponsorship invoice is still outstanding, promotions of company brand will be taken down until payment has been received.

Contribution amount
Number of registrants included

**Elite Sponsorships are limited to one (1) per calendar year and receive all benefits at FMEA Signature Events during that year.

*Diamond Sponsorships are limited to four (4) per calendar year and will receive Silver level benefits at the other FMEA Signature Events in that year.

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Trade Show Exhibitors

Trade Show registration includes a 6ft table (with apron and chairs) in the Trade show and two representatives ONLY. Exhibitors who would like to attend conference sessions, meals and events (general session, concurrent breakout sessions, Building Strong Communities luncheon and the Florida public power networking dinner & event) are required to "Add Conference Functions".

Registration closes October 7, 2022  
Associate Member


Non Member $775  
Add Conference Functions $225  
Additional Table Representative $100  
Electricity Required at Table

$65 (electricity will be supplied by the hotel to the exhibit table)


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Conference Overview

Wednesday, November 2
8:00a - 5:00p Registration desk open
8:00 - 9:00a Continental breakfast
9:00a - Noon

General Session

Presiding: Kinn’zon Hutchinson, Chief Customer Officer, GRU

9:00 - 9:05a

Welcome to Orlando, Kinn'zon Hutchinson, Chief Customer Office, GRU

9:05 - 9:20a FMEA’s 80th Anniversary and Association Updates, Amy Zubaly, Executive Director, FMEA
9:20 - 10:00a

Developing the Energy Workforce: Challenges and solutions, Rosa Schmidt, Director of Member Services and Veteran Programming, Center for Energy Workforce Development

10:00 - 10:40a Different Thinking, Different Approaches: An outlook for the industry, Cathy Dalton, Strategic Account Executive, EPRI
10:40 - 11:00a Refreshment Break
11:00a - 12:00p Workplace Safety: Active shooter preparedness, Lieutenant William Bartlett, High Risk Incident Command. Orange County Sherriff’s Office
Noon - 1:30p

Building Strong Communities Luncheon

2:00 - 4:00p

Three Concurrent Roundtables

  • Customer Connections
  • Safety & Training
  • Engineering & Operations

Customer Connections Roundtable
Presiding: Veronica Martinez, Customer Service Manager, Ocala Electric Utility


Roundtable Topic: Communicating with Customers with the Topic is Tough, Korey Bush, Assistant General Manager – Customer Service, Lakeland Electric

Safety & Training Roundtable
Presiding: Juan LLera, Safety, Training and Risk Management Coordinator, Keys Energy Services

  Roundtable Topic: Supply Chain Constraints: Impacts and strategies, Jordan Cassidy, Program Manager, Wesco

Engineering & Operations Roundtable
Presiding: Billy Branch, Assistant Director, Homestead Energy Services


Roundtable Topic: The Future of Solar Energy, Alex Wong, Portfolio Manager – Renewables, The Energy Authority

4:00 - 6:30p Energy Connections Trade Show
7:00 - 9:00p Florida Public Power Networking Event
Thursday, November 3
8:00a - Noon Registration desk open
8:00 - 9:25a Continental Breakfast
8:00 - 9:25a Business Over Breakfast, a reverse trade show
9:30a - Noon

Three Concurrent Breakout Sessions

  • Customer Connections
  • Safety & Training
  • Engineering & Operations

Customer Connections Breakout Session
Presiding: Veronica Martinez, Customer Service Manager, Ocala Electric Utility

9:30 – 10:00a Digital Transformation Boosts Cities’ and Utilities’ Productivity, Ruby Irigoyen, Senior VP – Customer Services, ENCO Utility Services, and RJ Kumar, CEO, ESC Partners
10:00 – 10:45a Chatbot Technology in the Electric Utility Industry, Felipe Corredor, US Sales Consultant, and Hernando Parrott, President, Open International
10:45 – 11:00a Refreshment Break
11:00 – 11:30a AMI at a Small Utility: It’s all about the customers, Tammy Snyder, Customer Service Supervisor, and Silvia Rodriguez, Project Manager, City of Newberry
11:30a – Noon Volunteerism: Helping customers in need, Voncea Fuller, Community Engagement Manager, JEA

Safety & Training Breakout Session
Presiding: Juan LLera, Safety, Training and Risk Management Coordinator, Keys Energy Services

9:30 – 10:00a Substation Grounding and Personnel Safety, Molli Dooley, Senior Project Engineer, POWER Engineers
10:00 – 10:45a Material Lifting & Handling Safety: Derrick diggers and more, Phil Doud, Dentry Safety Program Manager, Altec
10:45 – 11:00a Refreshment Break
11:00 – 11:30a Building Trust to Build Safety Culture, Caleb Hall, Education and Training Manager, TVPPA
11:30a – Noon Accountability for Supervisors in the Field, Steve Dotson, Engineering and Operations Manager, City of Tallahassee

Engineering & Operations Breakout Session
Presiding: Billy Branch, Assistant Director, Homestead Energy Services

9:30 – 10:00a Storm Hardening and Field Area Networks, Derrick Bigham, Section Manager, Burns & McDonnell
10:00 – 10:45a What Type of Survey Does my Project Need? It depends. Melissa Seitzinger, Business Development Manager, LJA Surveying.
10:45 – 11:00a Refreshment Break
11:00a – 11:30a Developing a UAS (Drone) Program Supporting Engineering Design for Power G&T, Joel Holdcraft, Civil Engineer, Surveyor, and Drone Pilot Commonwealth Associates.
11:30a – Noon Electric Vehicles and Utility Coordination, ENERCON

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Thank you to our sponsors!

Diamond sponsor

Silver sponsors

Automated Energy
Burns & McDonnell
EC Fennel PA
GAI Consultants
Northwest Lineman College
POWER Engineers
Ring Power
TextPower, Inc.

Bronze sponsor

KCI Technologies
Milwaukee Tool

Hotel Information

DoubleTree Orlando Universal

DoubleTree by Hilton at the Entrance to Universal Orlando
5780 Major Boulevard
Orlando, Florida 32819
Tel: 1-800-222-TREE (8733) using the special rate code (EC2) 

FMEA group rate:

Hotel registration deadline for reduced FMEA rate is October 12, 2022 or until hotel block is full.

For More Information:

Elizabeth Bendele

Elizabeth Bendele

Manager of Member Services & Programs, FMEA

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