Community

Kissimmee Utility Authority announced today that customers can now elect to receive their energy bill in Spanish in the mail or via its customer portal, my.kua.com. Customers who wish to take advantage of this new option can text “factura” to 877-582-7700. The Spanish word... Continue Reading

Award recognizes plant’s record of providing affordable, reliable and clean power Cane Island Power Park received a Top Plant Award from POWER Magazine for its continued success in providing affordable, reliable and clean power. The power generating facility is one of five natural gas-fired... Continue Reading

During its monthly meeting held Wednesday, the Kissimmee Utility Authority board of directors welcomed a returning board member and held its annual election of officers. Rae Hemphill, a retired information technologist, took the oath of office to begin a new five-year term on the board which will... Continue Reading

Ocala Electric Utility (OEU) will host a Customer Appreciation Day Friday, Oct. 7 at Citizens’ Circle, 151 SE Osceola Ave., 6 to 8 p.m. This event will be held in conjunction with Public Power Week happening Sunday, Oct. 2 through Saturday, Oct. 8. To show appreciation for its customers, OEU... Continue Reading

OUC – The Reliable One has been recognized as a “Most Trusted Brand” among U.S. energy providers, according to a national customer survey conducted by the human behavior and analytics firm Escalent. With a score of 749, OUC placed first in the nation among electric utilities... Continue Reading

Kissimmee Utility Authority announced today that customers can now opt-in to a new text-based scam alert system by texting SCAMALERT to 877-582-7700. The phone number from which the customer sends the text message must be registered to their KUA account. The new feature sends users text message... Continue Reading

Utility Donates 400 Tons of Material to Help Create Artificial Reef off Florida’s Coast Nearly 400 tons, about 800,000 pounds, of concrete will soon find a new purpose in helping revitalize marine ecosystems off the coast of eastern Florida. OUC⁠—The Reliable One is donating the... Continue Reading

Tallahassee, Fla. – This Sunday, August 21, marks the 80th anniversary of the establishment of the Florida Municipal Electric Association (FMEA). FMEA is a member-driven association of Florida’s 33 public power utilities. As part of the association’s yearlong celebration, FMEA... Continue Reading

OCALA, Fla. (August 3, 2022) – There has been an increase in utility payments and door-to-door scams across the country and in our own community. Ocala Electric Utility (OEU) reminds customers to maintain their awareness of potential scams and know what to do. As these occurrences are on... Continue Reading

LAKELAND, Fla. (August 1, 2022) - The Lakeland City Commission voted on August 1, 2022, to increase the electric fuel charge for Lakeland Electric customers effective September 1, 2022. The vote followed a staff presentation at the Utility Committee that morning; the committee members unanimously... Continue Reading

KISSIMMEE — Kissimmee Utility Authority launched its new customer portal, my.kua.com, allowing customers to manage their KUA services through a comprehensive set of tools in a user-friendly dashboard. The new portal gives customers the ability to view and pay bills, which was previously... Continue Reading

KISSIMMEE — Kissimmee Utility Authority is warning its customers to beware of an active bar code scam maliciously targeting residential customers in Kissimmee recently. Over a two-day span the utility received more than 25 reports from customers who had been contacted by scammers via text... Continue Reading