2020 FMEA Virtual Roundtable: Customer Connections - May
FMEA Virtual Roundtable
FMEA invites all representatives of customer service operations in Florida municipal utilities to come together online for the purpose of exchanging new procedures and practices as utilities begin returning to the office and standard billing procedures resume in the wake of the COVID-19 pandemic.
This virtual roundtable will include round-robin opportunities for all utilities to share their plans, ask questions, and participate in open dialogue.
- Open to all Florida municipal utility employees and staff of FMEA member cities
- No cost as a benefit to our members (please register to receive meeting details)
- Meeting details will be emailed to you directly after registration
Who Should Attend?
- Customer service
- Call center
- Key accounts
- Billing & Collections
- Energy services managers
- Supervisors and representatives