Senior Programmer Analyst (Salesforce Developer/Architect) - OUC

OUC - The Reliable One, is presently seeking a Senior Programmer Analyst (Salesforce Developer / Architect) to join the Technology division. At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations.

We are looking for a highly skilled, solutions-oriented Salesforce professional to serve as the technical lead and subject matter expert for OUC’s Salesforce platform, driving the support and enhancement of multiple custom applications across operations, sales and marketing, customer service, billing, and meter-to-cash functions.

We are seeking a collaborative, detail-driven problem solver with deep Salesforce development and platform expertise to architect, deliver, and continuously improve scalable, secure solutions while acting as the technical owner of the platform and its applications. In this role, you will design and implement Salesforce solutions, translate complex business requirements into robust technical designs, oversee testing and deployments, manage platform health and upgrades, and collaborate with internal teams and external vendors.

OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.

Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do.

What you will do:

• Design, develop, and support custom Salesforce solutions, including Apex, automation, integrations, and data models
• Serve as the technical owner of multiple Salesforce applications, ensuring platform stability, security, and scalability
• Analyze system behavior and transaction flows to ensure accurate processing and reliable results
• Translate business requirements into technical designs and participate in solution design discussions
• Write and execute unit and integration test plans; support deployments across Salesforce environments
• Support Salesforce platform administration, including user access, licensing, environments, and troubleshooting
• Participate in Salesforce upgrades, release readiness, testing, and production implementations
• Assist in triaging and resolving Salesforce application production issues as per OUC’s service level agreement with various business units.
• Collaborate with IT teams, business partners, and vendors to resolve complex system issues
• Maintain clear technical documentation and support continuous improvement initiatives
• Provide technical guidance and mentoring to team members as appropriate

The ideal candidate will have:

Required / Core Capabilities

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS), or a related field from an accredited college or university; or an equivalent combination of education, certifications, and experience
• 7+ years of software development experience using formal SDLC methodologies (Agile and/or Waterfall) across multiple environments
• 3+ years of hands-on Salesforce experience in a senior technical role (Salesforce Developer, Programmer Analyst, or Architect), including designing, developing, and supporting custom applications with Apex, integrations, automation, and data models.
• Strong experience with Salesforce platform administration, including user and license management, security model configuration, environment management, troubleshooting, and ongoing platform maintenance
• Working knowledge of Salesforce Trailhead, release readiness, and continuous learning aligned with Salesforce seasonal updates
• Experience writing and executing unit and integration test plans
• Familiarity with quality assurance methodologies, requirements documentation, and data analysis, as well as other IT disciplines such as data warehouses, BI tools, and enterprise systems
• Proven ability to translate business requirements into scalable technical designs and lead solution design discussions with business and IT stakeholders
• Ability to adapt to changing technology, work independently and collaboratively, manage multiple priorities, and communicate effectively with both technical and non-technical audiences, including presenting complex concepts clearly

Preferred / Highly Desired

• Salesforce certifications (Administrator, Platform Developer, or Architect) strongly preferred
• Experience serving as a technical lead or solution architect for multiple Salesforce applications
• Exposure to multiple Salesforce clouds (e.g., Government Cloud, Marketing Cloud, or similar enterprise implementations)
• Experience with commonly utilized develop technologies, including Lightning Web Components, Flow Builder, Apex and JAVA, SOQL/SQL.
• Experience integrating Salesforce with data warehouses, business intelligence tools, or enterprise systems
• Utilities, government, or regulated-industry experience (Oracle CCB and Meter-to-Cash experience a plus)
• Experience mentoring junior developers and providing technical guidance to cross-functional teams

OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few:

• Competitive compensation
• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
• OUC’s Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account
• Generous paid vacation, holidays, and sick time
• Paid parental leave
• Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities
• Wellness incentives and free access to all on-site OUC fitness facilities 
• Access to family-oriented recreational areas
• Paid Conference and Training Opportunities
• Hybrid work schedule

Click here to view our Benefits Summary.

Salary Range: $ 104,328 - $130,410 annually - commensurate with experience

Location: “The Greenest Building in Downtown”- Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801

OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.

EOE M/F/Vets/Disabled