TextPower, Inc - an ARCOS company

TextPower - Arcos, is the leading provider of real-time communication solutions to over 220 utilities using text messaging (SMS), allowing clients to alert, respond, and connect with their customers. TextPower’s two-way texting is ideal for outage alerts, load shedding texts, disconnect notices, and other important notifications since 95% of text messages are read within 3 minutes.

Benefits include reducing incoming calls during outages by over 70%, shedding load during peak periods, and reducing broken payment arrangements and truck rolls. TextPower’s platform is integrated with popular OMS, CIS, and SCADA solutions such as DataVoice, Cayenta, Milsoft, Survalent, and more, allowing utilities to send and receive text message alerts to and from key stakeholders, including customers, field staff, and offsite operators.