Meridian Integration

4685 Sunbeam Road Suite 2 Jacksonville, FL 32257-6109

833.570.2192

Associate

Member Since: 2023

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Organization Overview

Founded in 2008, Meridian Integration provides turnkey technology solutions for the Utility industry. A member of the Oracle Partner Network, Meridian is a Certified Customer Cloud Solution (CCS) partner and has worked with hundreds of utilities since its inception, creating sustainable value while leveraging a broad portfolio of solutions and services. Meridian focuses on three primary areas: Elevating Customer Experience through the IDEA Digital Customer Engagement Platform, Driving Efficiency and Value through Advisory, Implementation, Upgrade, and Managed Services across the Oracle Energy and Water product suite, and Protecting IT/OT Assets and Reputation through the implementation and management of advanced Cybersecurity solutions and services.

Scope of Services

EMPOWERING UTILITY COMPANIES
DRIVING THE DIGITAL EVOLUTION OF UTILITY COMPANIES
Oracle Energy and Water Services
Advisory and Planning
Implementation
Upgrade
Support

Customer Experience Solutions
Digital Engagement Platform
Manage Customer Touch Points
Bill Presentment
Payment Processing
Real-time CIS Integration
Customer & Agent Dashboards
Customer Self Service
Fully Customizable

Professional Services
Project Management Office (PMO)
Organizational Change Management (OCM)
Application Maintenance
Application Support
Data Governance
Cyber Security
Quality Assurance Testing

Advisory Capabilities
Business Process Assessments
IT Technology Assessments
Business & Technology Planning
Vendor Evaluation & Awards
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Contacts

Marsha Roberts

Marketing Manager

Darren Mace

Business Development Manager

David Fay

COO

Dustin Theilacker

Chief Technology Officer

Erin Roberts

Manager, Quality Assurance & Testing

Jason Deaton

CEO

Kevin Peterson

Chief Product Officer

Nick Pappas

Business Development Manager

Areas of Expertise

Consulting, Customer Service, GIS/IT/SmartGrid

Buyer's Guide Categories

Information Technology Services, Billing & Collections Services, Consulting