Senior IT Project Manager – CIS Billing / Meter-to-Cash (Oracle Utilities) - OUC

OUC – The Reliable One, is presently seeking a Senior IT Project Manager – CIS Billing / Meter-to-Cash (Oracle Utilities) to join the Technology division. At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations.

We are seeking a highly adaptable and results-driven Senior IT Project Manager who thrives in a fast-paced, high-visibility, and collaborative environment to lead the delivery of technology initiatives across OUC’s Technology Products portfolio. This position plays a critical role in ensuring that IT projects, ranging from short-term enhancements to operational process improvements, are completed on time, within scope, and aligned with OUC’s strategic objectives.

In this role, you will be responsible for overseeing multiple concurrent small- to mid-sized technology projects supporting OUC’s Meter-to-Cash ecosystem, including Customer Information System (CIS) Billing, metering, and related revenue platforms (Oracle CC&B 2.9 and MDM 2.5). You will manage project timelines, budgets, resources, and stakeholder communications while coordinating with cross-functional teams that include business analysts, developers, contractors, testers, and functional subject matter experts. The Senior IT Project Manager will also lead efforts to enhance system functionality; manage patching, bug fixes, testing cycles, and service packs; and ensure all deliverables meet established quality standards. We are looking for a flexible, communicative project leader who demonstrates strong ownership, excels under pressure, and fosters trust through collaboration and accountability.

OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community. OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.

Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do.

The ideal candidate will have:

• A strong background in IT project management, preferably within the utilities sector, with experience supporting CIS Billing, Meter-to-Cash, utility billing, or comparable enterprise systems, and the ability to manage multiple small- to medium-sized projects simultaneously (typically under $100K and less than three months in duration)
• Experience collaborating with stakeholders and Meter-to-Cash team members to ensure business and operational needs are met through effective, well-governed IT solutions
• Ability to oversee project work such as system patching, data cleanup, billing-related updates, new solutions, bug fixes, and purging of legacy data
• Experience leading the implementation of base system functionality and targeted customizations to enhance business operations and system performance
• Proven capability to coordinate with Business Applications Analysts, Architects, developers, testers, SMEs, knowledge providers, contractors, and environment managers to track and manage environment utilization
• Strong documentation and communication skills, including providing timely project status updates and contributing to monthly scorecards and reporting
• Proficiency using tools such as Microsoft Office Suite, Jira, spreadsheets, and Microsoft Project to manage project plans, timelines, risks, and dependencies

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a directly related field from an accredited university; In lieu of a degree, an equivalent combination of education, certifications, training, and directly related project management experience may be substituted on a 1:1 basis
• Project management certification required; PMI Project Management Professional (PMP) certification strongly preferred
• Minimum of seven (7) years of experience in IT project management, including successful oversight of large or complex technology projects or programs (required)
• Experience leading projects supporting Customer Information Systems (CIS) Billing, utility billing platforms, or comparable enterprise applications, with Oracle Utilities CC&B strongly preferred; experience with Oracle MDM or similar data management platforms is a plus
• Experience using Jira and Microsoft Project (or Excel spreadsheets for project tracking and reporting)
• Demonstrated ability to manage multiple projects concurrently while ensuring timely delivery and stakeholder satisfaction
• Excellent written and verbal communication skills, with the ability to manage stakeholder expectations and clearly report on project status

OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few:

• Competitive compensation
• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
• OUC’s Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account
• Generous paid vacation, holidays, and sick time
• Paid parental leave
• Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities
• Wellness incentives and free access to all on-site OUC fitness facilities 
• Access to family-oriented recreational areas
• Paid Conference and Training Opportunities
• Hybrid work schedule

Click here to view our Benefits Summary.

Salary Range:  $116,618 – $145,773 annually - commensurate with experience

Location: “The Greenest Building in Downtown”- Reliable Plaza, 100 W. Anderson Street, Orlando, FL 32801

OUC–The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulation.

EOE M/F/Vets/Disabled

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